Customer Success Manager

New York Tech Jobs

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years as a csm
Experience with saas solutions
Account management experience
Customer Success is a key role to ensure Workday’s customers achieve value from our solutions

Job Summary

  • Customer Success is a key role to ensure Workday’s customers achieve value from our solutions.
  • You will help identify new growth opportunities for success at every point on our customers' journey.
  • In return, we’ll give you the trust to take risks, the tools to grow, and the support of a company invested in you for the long haul.

Matching Summary

Customer Success is a key role to ensure Workday’s customers achieve value from our solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years as a CSM
  • Experience with SaaS solutions
  • Account management experience

Nice-to-have

  • Curious minds and courageous collaborators
  • Executive presence and high-level communication
  • Managing ambiguity in complex environments

Key Requirements

  • 2+ years with change management practices
  • 2+ years using a CRM like Salesforce
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter