WRIC Technologies is seeking a Collections Specialist in Irving, TX, to manage collection portfolios, facilitate customer communications, and support overall collection operations. The ideal candidate should have strong communication skills, a background in customer service or collections, and proficiency in Excel
Job Summary
The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
Responsibilities include monitoring email and responding to inquiries for new advertiser set-ups and modifications, serving as liaison to 3rd party collection agency, and coordinating submission of past due accounts to collection agencies.
The position requires excellent communication skills, a minimum of 5 years’ experience in customer service or collections, and strong analytical and problem-solving skills.
Matching Summary
Match Score: 85
WRIC Technologies is seeking a Collections Specialist in Irving, TX, to manage collection portfolios, facilitate customer communications, and support overall collection operations. The ideal candidate should have strong communication skills, a background in customer service or collections, and proficiency in Excel.
Skills & Requirements
Must-have
customer sensitive collection calls
delinquency letters
3rd party agency placement
credit review for new accounts
respond to inquiries for new advertiser set-ups
Nice-to-have
strong analytical skills
problem-solving ability
manage multiple projects
self-motivated
strong interpersonal skills
team player
proactive
high attention to detail
Key Requirements
Minimum 5 years’ experience
Associates degree in Accounting or Management, preferred