Senior Director - Experience Design- Management Liability Insurance

Travelers

Hartford, CT, United States
$161,400.00 - $266,300.00; performance-based cash ...
On-site
Lead experience design for management liability
Drive design direction for guidewire implementation
Partner with business and technology leaders
Travelers is seeking a Senior Director of Experience Design to lead the Management Liability value stream, focusing on creating best-in-class experiences while partnering with business and technology leaders. The ideal candidate should possess strong design leadership skills, extensive experience in experience design, and the ability to drive strategic initiatives. The position offers a competitive salary, comprehensive benefits, and a collaborative work environment

Job Summary

  • The Experience Design team creates solutions that deliver best-in-class experiences for customers, agents, employees, and partners, driving measurable business impact.
  • This role will lead a team of 4-5 XD practitioners, providing strategic direction, coaching, and quality oversight, embedded in ML planning and product development processes.
  • The ideal candidate is a seasoned design leader with sharp business acumen, deep XD craft, and the ability to build trusted relationships with senior stakeholders.

Matching Summary

Match Score: 85

Travelers is seeking a Senior Director of Experience Design to lead the Management Liability value stream, focusing on creating best-in-class experiences while partnering with business and technology leaders. The ideal candidate should possess strong design leadership skills, extensive experience in experience design, and the ability to drive strategic initiatives. The position offers a competitive salary, comprehensive benefits, and a collaborative work environment.

Salary

$161,400.00 - $266,300.00; Performance-based cash incentive awards; Health Insurance, Retirement, Paid Time Off, Wellness Program

Skills & Requirements

Must-have

  • lead experience design for management liability
  • drive design direction for Guidewire implementation
  • partner with business and technology leaders
  • translate business priorities into design direction
  • lead and coach a team of designers

Nice-to-have

  • sharp business acumen
  • deep XD craft
  • build trusted relationships
  • outcome and ROI-oriented
  • comfortable with ambiguity

Key Requirements

  • Twelve years of related experience
  • Three years of leadership experience
  • Bachelor’s degree or its equivalent in work experience
  • Ten years of related experience

Work Rights

Not specified

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