Tradable Bits is a premier fan engagement technology company dedicated to helping music, entertainment, and sports brands cultivate deeper, more meaningful audience connections
Job Summary
Tradable Bits is a premier fan engagement technology company dedicated to helping music, entertainment, and sports brands cultivate deeper, more meaningful audience connections.
As a Senior Customer Success Manager, you will collaborate with key partners on groundbreaking fan marketing initiatives and tech solutions while mentoring APAC Customer Success team members.
You will work within a hybrid office framework based in Richmond, Melbourne, with occasional travel across the APAC region, contributing to company growth through high-level relationship management and expansion opportunities.
Matching Summary
Tradable Bits is a premier fan engagement technology company dedicated to helping music, entertainment, and sports brands cultivate deeper, more meaningful audience connections.
Skills & Requirements
Must-have
Customer relationship management
Stakeholder management
Digital marketing expertise
SaaS platform adoption
Team leadership and mentoring
Project management
CRM software experience
Nice-to-have
Passion for music and sports
Creative problem solving
Proactive and solutions-focused mindset
Strong communication and presentation skills
Collaboration and cross-functional teamwork
Entrepreneur-level independence
Curiosity and drive for innovation
Key Requirements
3-5 years account management experience
1-2 years team management experience
Diploma or Bachelor's degree in related field
Strong business acumen and marketing software knowledge