Guest Services Assistant - Japanese Speaking

Marriott Vacations Worldwide

Bali Nusa Dua Gardens, United States
Not specified
Japanese language proficiency required
Microsoft excel and word skills
One year administration experience
Marriott Vacations Worldwide is seeking a Japanese-speaking Guest Services Assistant to support team operations at their Bali Nusa Dua Gardens location. The role involves welcoming guests, ensuring their satisfaction, and handling various administrative tasks while maintaining compliance with health and quality standards

Job Summary

  • The role involves supporting a team to ensure arrival and preview dates match company systems while coordinating with the activation team.
  • Candidates must verify guest eligibility for sales presentations and provide pre-arrival calls or emails to confirm schedules.
  • The position requires anticipating guest needs, building rapport, and addressing complaints while ensuring compliance with health standards.

Matching Summary

Match Score: 75

Marriott Vacations Worldwide is seeking a Japanese-speaking Guest Services Assistant to support team operations at their Bali Nusa Dua Gardens location. The role involves welcoming guests, ensuring their satisfaction, and handling various administrative tasks while maintaining compliance with health and quality standards.

Skills & Requirements

Must-have

  • Japanese language proficiency required
  • Microsoft Excel and Word skills
  • One year administration experience
  • Data entry and verification tasks
  • Guest arrival coordination

Nice-to-have

  • Ability to work under pressure
  • Strong interpersonal communication skills
  • Team collaboration abilities
  • Proactive problem solving
  • Attention to detail orientation

Key Requirements

  • Minimum one year of administration experience
  • Proficiency in Microsoft Office (Excel/Word)
  • Japanese language proficiency
  • English language proficiency

Work Rights

Not specified

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