It Service Desk Engineer Location Singapore, Singapore

EIRE Systems

Singapore, Singapore
On-site
Troubleshoot operating systems and software
Install and remove software
Manage account login issues
The engineer would be required to respond to, troubleshoot and provide IT support on tickets, chats, and phone calls

Job Summary

  • The engineer would be required to respond to, troubleshoot and provide IT support on tickets, chats, and phone calls.
  • This will include requests such as Operating System and Software Troubleshooting, Installation, removal of Software, and Account login; access requests and issues.
  • Provide IT customer support for all Bloomberg employees, vendors and workers working inside and outside the office.

Matching Summary

The engineer would be required to respond to, troubleshoot and provide IT support on tickets, chats, and phone calls.

Skills & Requirements

Must-have

  • Troubleshoot operating systems and software
  • Install and remove software
  • Manage account login issues
  • Remote hardware troubleshooting
  • Mobile equipment support
  • Resolve networking and connectivity issues
  • Server connectivity and storage troubleshooting

Nice-to-have

  • Customer service experience
  • Follow the sun support coverage

Key Requirements

  • Few years of IT work experience background
  • Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter