Front Office Agent

Sofitel Brisbane Central

Brisbane, Queensland, Australia
On-site
Check guests in and out
Sophisticated communication skills
Focus attention on guest needs
The Accor Group is a global hospitality leader with over 45 brands and 5,600 hotels, committed to innovation and challenging the status quo

Job Summary

  • The Accor Group is a global hospitality leader with over 45 brands and 5,600 hotels, committed to innovation and challenging the status quo.
  • As a Heartist®, you will join a caring environment and a supportive team where you can grow, discover other professions, and pursue career opportunities worldwide.
  • Employees enjoy exclusive benefits, strong recognition, and opportunities for talent development through coaching and mentoring programs.

Matching Summary

The Accor Group is a global hospitality leader with over 45 brands and 5,600 hotels, committed to innovation and challenging the status quo.

Skills & Requirements

Must-have

  • Check guests in and out
  • Sophisticated communication skills
  • Focus attention on guest needs
  • Handle guest inquiries and problem solve
  • Professional presentation
  • Handle cash effectively and accurately
  • Provide highest levels of guest service

Nice-to-have

  • Energetic, team-focused, can-do attitude
  • Ability to work independently
  • Enthusiasm to connect with guests
  • Positive and professional attitude

Key Requirements

  • Previous customer service experience
  • Previous Hotel environment experience
  • Knowledge of Opera PSM is a bonus
  • Willingness to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter