Base: not specified; bonus/equity: performance bon...
Professional and friendly phone etiquette
Operate multiple-line telephone system
Maintain accurate client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
We empower team members with resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits support your financial and overall well-being.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Salary
Base: Not specified; Bonus/Equity: Performance bonuses; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance, paid time off
Skills & Requirements
Must-have
Professional and friendly phone etiquette
Operate multiple-line telephone system
Maintain accurate client and pet records
Accept and process various forms of payment
Prioritize and manage scheduled appointments
Provide compassionate client interactions
Nice-to-have
Experience with Veterinary Electronic Medical Records
Knowledge of veterinary medical terminology
Ability to problem solve and adapt
Available to work weekends and holidays
Detail-oriented and computer efficient
Supportive and collaborative work environment
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience preferred
Knowledge of veterinary medical terminology preferred