Base: $51,800-$106,200; bonus/equity: not specifie...
Fully remote
U.s. citizenship required
Servicenow ticketing system experience
Advanced tier 2 application support
CACI is seeking a Product Support Technician to provide advanced Tier 2 remote support for Customs and Border Protection applications. The ideal candidate will have a background in help desk or technical support, with a focus on problem management and customer service
Job Summary
The role involves providing advanced Tier 2 remote support and troubleshooting for Customs and Border Protection applications within an Agile environment.
Candidates must be U.S. Citizens capable of passing a rigorous background investigation including checks for felonies, drug use, and misconduct.
The position offers a competitive salary range of $51,800 to $106,200 along with comprehensive benefits including healthcare, retirement, and flexible time off.
Matching Summary
Match Score: 85
CACI is seeking a Product Support Technician to provide advanced Tier 2 remote support for Customs and Border Protection applications. The ideal candidate will have a background in help desk or technical support, with a focus on problem management and customer service.
Salary
Base: $51,800-$106,200; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, time off