Customer Service Coordinator I

Ryder

United States
Hourly; minimum pyy range: 20.00; maximum pyy rang...
On-site
Timely customer communications
Inventory ordering and stocking
Repair follow-up
Ryder is seeking a Customer Service Coordinator I to enhance customer communications, manage inventory, and support shop operations. The ideal candidate will have customer service experience, strong organizational skills, and a high level of computer proficiency

Job Summary

  • The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.
  • Improve the quality and consistency of customer communications and meet customer's expectations, drive improvement of Customer Satisfaction (CSI) scores.
  • In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer comprehensive training and the ability to continue your professional development.

Matching Summary

Match Score: 85

Ryder is seeking a Customer Service Coordinator I to enhance customer communications, manage inventory, and support shop operations. The ideal candidate will have customer service experience, strong organizational skills, and a high level of computer proficiency.

Salary

Hourly; Minimum Pay Range: 20.00; Maximum Pay Range: 21.00

Skills & Requirements

Must-have

  • timely customer communications
  • inventory ordering and stocking
  • repair follow-up
  • maintenance file management
  • customer relationship activities
  • issue resolution
  • work scheduling and planning
  • parts inventory management
  • handle all incoming shop calls

Nice-to-have

  • improve customer satisfaction scores
  • contribute to cost containment
  • self-driven to excel
  • professional relationships within all levels

Key Requirements

  • H.S. Diploma/GED
  • 1 year customer service experience
  • Strong computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter