Client Onboarding Specialist

Citi

Kuala Lumpur, Malaysia
Not specified; not specified; not specified
2-5 years experience in documentation review
Proficient in english written and spoken
Proficient in mandarin and cantonese languages
The Client Onboarding Specialist role involves managing customer interactions, documentation issuance, and system setups for Citi's Treasury and Trade Solutions

Job Summary

  • The Client Onboarding Specialist role involves managing customer interactions, documentation issuance, and system setups for Citi's Treasury and Trade Solutions.
  • Candidates must demonstrate high diligence and organizational skills to ensure timely delivery of account opening functions while maintaining strict compliance with regulations.
  • This position requires fluency in English, Mandarin, and Cantonese to effectively communicate with diverse clients and internal stakeholders in a high-risk environment.

Matching Summary

The Client Onboarding Specialist role involves managing customer interactions, documentation issuance, and system setups for Citi's Treasury and Trade Solutions.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2-5 years experience in documentation review
  • Proficient in English written and spoken
  • Proficient in Mandarin and Cantonese languages
  • Experience with account opening and maintenance
  • Strong attention to detail and risk management

Nice-to-have

  • Project management skills in account services
  • Ability to work independently with limited supervision
  • Proactive team player with interpersonal skills
  • Fast learner willing to learn multiple products
  • Experience handling urgent escalation cases

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant experience
  • Fluency in Mandarin and Cantonese required
  • Proficiency in Microsoft Office Applications

Work Rights

Not specified

Tailored Resume

Cover Letter