Customer Care Manager Ii - Ocala, Fl

Pulte Insurance Agency

Ocala, FL, US
Not specified (assumed in-person based on job responsibilities).
Exceptional customer service orientation
Basic construction skills and knowledge
Ability to manage warranty processes
Pulte Insurance Agency is seeking a Customer Care Manager in Ocala, FL, to enhance homeowner satisfaction through service management and quality assurance. The ideal candidate should possess strong customer service skills, basic construction knowledge, and the ability to perform root-cause analysis

Job Summary

  • PulteGroup offers opportunities to grow within a Fortune 500 company.
  • Join a company that champions inclusion and supports your personal journey.
  • Drive repeat and referral business by improving customer loyalty.

Matching Summary

Match Score: 85

Pulte Insurance Agency is seeking a Customer Care Manager in Ocala, FL, to enhance homeowner satisfaction through service management and quality assurance. The ideal candidate should possess strong customer service skills, basic construction knowledge, and the ability to perform root-cause analysis.

Skills & Requirements

Must-have

  • Exceptional customer service orientation
  • Basic construction skills and knowledge
  • Ability to manage warranty processes

Nice-to-have

  • Skilled in conflict resolution
  • Committed to delivering high-quality service
  • Ability to adapt and interact effectively

Key Requirements

  • Minimum of 1-2 years of customer service experience
  • Valid driver’s license required

Work Rights

Not specified

Tailored Resume

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