Customer Care Rep – Remote (automotive, Bilingual: English / French)

Concentrix

Canada
Base: $23.35ph; bonus/equity: performance-based in...
Fully remote
Fluent english and french bilingualism
High-speed wired internet connection
Quiet distraction-free home workspace
This remote role involves providing customer service support and resolving routine problems regarding automotive products and services via calls and the internet

Job Summary

  • This remote role involves providing customer service support and resolving routine problems regarding automotive products and services via calls and the internet.
  • The company offers a base salary of $23.35 per hour plus performance incentives, along with comprehensive benefits including medical, dental, vision, and retirement plans.
  • Candidates will join a diverse global team where approximately 80% of managers are promoted from within, supported by free leadership development programs.

Matching Summary

This remote role involves providing customer service support and resolving routine problems regarding automotive products and services via calls and the internet.

Salary

Base: $23.35/hr; Bonus/Equity: Performance-based individual and company incentives; Benefits: Medical, dental, vision, EAP, RRSP, paid time off, and training days

Skills & Requirements

Must-have

  • Fluent English and French bilingualism
  • High-speed wired internet connection
  • Quiet distraction-free home workspace
  • Desktop or laptop computer for testing
  • Fast-paced multi-tasking proficiency

Nice-to-have

  • Eagerness to learn new technologies
  • Compassionate approach to client interactions
  • Interest in career growth and development
  • Experience with automotive industry products

Key Requirements

  • C1 CEFR level or higher in French and English
  • Minimum one year of customer service experience
  • High school diploma or GED equivalent
  • Legal authorization to work in Canada
  • Availability for flexible scheduling

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter