Gmi Customer Engagement

IQVIA UK

Madrid, Spain
Hybrid
2-3 years prior relevant experience
Strong customer service skills
Fluency in english and spanish
IQVIA UK is seeking a GMI Customer Engagement professional to build strong relationships with clients and support sales efforts through data-driven insights in healthcare. The role requires relevant experience in customer engagement, particularly within the life sciences sector, and proficiency in data analytics and AI solutions

Job Summary

  • The role involves acting as a key day-to-day contact for assigned GMI clients to build deep knowledge of accounts and maintain effective business relationships.
  • Candidates will support the Sales team in identifying upsell and cross-sell opportunities based on usage patterns and unmet client needs.
  • IQVIA is committed to integrity, diversity, inclusion, and belonging to empower its mission of accelerating innovation for a healthier world.

Matching Summary

Match Score: 85

IQVIA UK is seeking a GMI Customer Engagement professional to build strong relationships with clients and support sales efforts through data-driven insights in healthcare. The role requires relevant experience in customer engagement, particularly within the life sciences sector, and proficiency in data analytics and AI solutions.

Skills & Requirements

Must-have

  • 2-3 years prior relevant experience
  • Strong customer service skills
  • Fluency in English and Spanish

Nice-to-have

  • Prior exposure to life sciences markets
  • Interest in Artificial Intelligence
  • Experience working in matrixed environment

Key Requirements

  • Degree in Life Science, Business Management, Engineering or related field
  • Ability to manipulate large transactional databases
  • Office Package knowledge

Work Rights

Not specified

Tailored Resume

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