Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Fremont, CA, United States
Base: $20-25; bonus/equity: not specified; benefit...
Answering phones
Scheduling appointments
Greeting clients
Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff

Job Summary

  • Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
  • Compensation will align with skill level and experience. Range $20-25 Benefits: 401k with match Outstanding benefit package including medical, vision, dental, life insurance, HSA and more! ( For Full Time employees ) Paid time off and sick leave ( for full time employees) Veterinary service/product discounts
  • The importance of this role cannot be over-emphasized.

Matching Summary

Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.

Salary

Base: $20-25; Bonus/Equity: Not specified; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO, sick leave (for FT)

Skills & Requirements

Must-have

  • answering phones
  • scheduling appointments
  • greeting clients
  • processing payments
  • managing financial information
  • communicating information between clients and staff

Nice-to-have

  • enthusiastic animal and people loving
  • organized and friendly personality
  • can-do attitude
  • desire to learn
  • positive role model
  • work energetically
  • show empathy toward clients

Key Requirements

  • at least one-year experience in a veterinary setting
  • strong customer service background
  • Ability to stay on task
  • Ability to sit and stand for 8 hours per day
  • HS Diploma or educational equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter