Operational Excellence Lead

Commonwealth Bank

Sydney, NSW, Australia
Process re-engineering expertise
Stakeholder management skills
Lean six sigma methodology
The role involves leading large pieces of process re-engineering to create streamlined future-state workflows that maximize impact on customers

Job Summary

  • The role involves leading large pieces of process re-engineering to create streamlined future-state workflows that maximize impact on customers.
  • Candidates must demonstrate a track record of facilitating workshops to collaboratively introduce solutions that balance customer experience, risk, and efficiency.
  • The position requires practical understanding of agentic AI capabilities and how to embed these within digital workflows to unlock measurable outcomes.

Matching Summary

The role involves leading large pieces of process re-engineering to create streamlined future-state workflows that maximize impact on customers.

Skills & Requirements

Must-have

  • Process re-engineering expertise
  • Stakeholder management skills
  • Lean Six Sigma methodology
  • Agile project management
  • Customer-centric design thinking

Nice-to-have

  • Experience with agentic AI capabilities
  • Strong storytelling techniques
  • Executive-ready presentation skills
  • Risk mindset and compliance awareness
  • Cross-functional collaboration abilities

Key Requirements

  • Demonstrated track record of leading initiatives
  • Advanced problem-solving aligned to Lean Six Sigma
  • Exposure to delivering technology initiatives
  • Strong outcome orientation and accountability

Work Rights

Not specified

Tailored Resume

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