Responsable Centre De Service Vehicules Legers

Euromaster

Voiron, France
38k€ - 43k€ brut annuel ph
On-site
Leadership of customer service team
Coordination of client requests
Scheduling technician interventions
Euromaster is seeking a Responsable Centre De Service Vehicules Legers in Voiron, France, to lead their operational management center. The ideal candidate should have a strong background in customer relations and team leadership, with a focus on enhancing customer satisfaction and team performance

Job Summary

  • Your mission will be to lead an operational management center with passion and professionalism, ensuring customer satisfaction.
  • Your daily tasks will include leading, advising, and coaching a team of customer service representatives, coordinating client requests, and managing technician interventions.
  • Your remuneration, composed of a fixed and a variable component, is between €38K and €43K gross annually depending on objective achievement.

Matching Summary

Match Score: 85

Euromaster is seeking a Responsable Centre De Service Vehicules Legers in Voiron, France, to lead their operational management center. The ideal candidate should have a strong background in customer relations and team leadership, with a focus on enhancing customer satisfaction and team performance.

Salary

38K€ - 43K€ brut annuel

Skills & Requirements

Must-have

  • Leadership of customer service team
  • Coordination of client requests
  • Scheduling technician interventions
  • Quality control of billing
  • Sales performance stimulation

Nice-to-have

  • Positive mindset
  • Teamwork spirit
  • Commitment to company values
  • Customer relationship professional

Key Requirements

  • Bac+3 degree in commerce
  • Minimum 5 years of experience in call center management
  • Experience in professional client service
  • Proficiency with digital and office tools
  • Valid driver's license B

Work Rights

Not specified

Tailored Resume

Cover Letter