CHEP, a global leader in supply chain solutions, is seeking an IoT Software Implementation Manager to drive the deployment and adoption of digital solutions. This hybrid role focuses on ensuring seamless customer onboarding and optimizing operational performance through collaboration with various stakeholders
Job Summary
The role is critical to enabling customer success and delivering measurable value aligned with the Illuminated Supply Chains strategy.
Candidates will lead user onboarding, including model requests and system configuration, while providing hands-on training to promote product adoption.
The position offers a hybrid work model within an international organization that employs approximately 13,000 people across 60 countries.
Matching Summary
Match Score: 85
CHEP, a global leader in supply chain solutions, is seeking an IoT Software Implementation Manager to drive the deployment and adoption of digital solutions. This hybrid role focuses on ensuring seamless customer onboarding and optimizing operational performance through collaboration with various stakeholders.
Skills & Requirements
Must-have
2-5 years Implementation Manager experience
SaaS and IoT solution knowledge
SQL and Python technical skills
Project management and leadership
Customer success enablement
Nice-to-have
Logistics industry knowledge preferred
Strong communication and relationship building
Proactive and solution-driven mindset
Experience with BRIX models and SaaS platforms
Ability to travel up to 30%
Key Requirements
Bachelor's or Master's degree in any discipline
2-5 years of relevant implementation or customer success experience
Technical proficiency in SQL, Python, and reporting tools