Geico Customer Service Representative

GEICO

Melville, NY, US
Base: $21.88 ph / $44,075.00 annually; bonus/equit...
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Contact center experience
Customer-facing service experience
Answering billing questions
** GEICO is seeking a Customer Service Representative for its Melville, NY office, offering a competitive salary and opportunities for career growth. The ideal candidate should possess strong customer service skills, thrive in a fast-paced environment, and demonstrate a willingness to learn and adapt. **

Job Summary

  • GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there when customers need them most.
  • The Customer Service Representative role involves being the first contact for customers, answering billing questions, making policy changes, and providing recommendations to deliver personalized service.
  • GEICO provides a comprehensive Total Rewards program including market-competitive compensation, a 401K with a 6% match, performance incentives, tuition assistance, and access to mental healthcare and fertility/adoption assistance.

Matching Summary

Match Score: 75

** GEICO is seeking a Customer Service Representative for its Melville, NY office, offering a competitive salary and opportunities for career growth. The ideal candidate should possess strong customer service skills, thrive in a fast-paced environment, and demonstrate a willingness to learn and adapt. **

Salary

Base: $21.88 per hour / $44,075.00 annually; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards program

Skills & Requirements

Must-have

  • Contact center experience
  • Customer-facing service experience
  • Answering billing questions
  • Making policy changes
  • Providing recommendations
  • Fast-paced call center environment

Nice-to-have

  • Relentless innovation
  • Exceeding customer expectations
  • Demonstrate value of insurance
  • Inclusive culture of shared success
  • Bias for action and winning mindset

Key Requirements

  • 12+ months contact center or customer facing service experience
  • High school diploma or equivalent
  • Bachelor’s degree or higher (preferred)
  • Active Personal Lines or P&C license (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter