Patient Service Representative (psr) - Operations (chicago)

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or ged required
Strong attention to detail and accuracy
Excellent customer service skills
This role creates the initial electronic health record that serves as the foundation for all patient care and ensures compliance with safety mandates

Job Summary

  • This role creates the initial electronic health record that serves as the foundation for all patient care and ensures compliance with safety mandates.
  • Employees must verify demographic and insurance information, collect co-pays, and maintain strict confidentiality under HIPAA regulations.
  • Advocate Health offers comprehensive benefits including health coverage, retirement matching, and paid time off for this full-time position.

Matching Summary

This role creates the initial electronic health record that serves as the foundation for all patient care and ensures compliance with safety mandates.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Strong attention to detail and accuracy
  • Excellent customer service skills
  • Proficient with electronic health records
  • Ability to manage high-volume workloads

Nice-to-have

  • Bilingual Spanish preferred
  • Experience with patient portal education
  • Knowledge of insurance basics and plans
  • Ability to work collaboratively with clinical staff
  • Service recovery skills in various situations

Key Requirements

  • High School Diploma or GED
  • No prior experience required
  • None Required licensure or certification

Work Rights

Not specified

Tailored Resume

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