It L1 Support

APM Terminals

**
Front-line it technical support
Troubleshoot and resolve technical issues
Install and update software applications
** APM Terminals is seeking an IT L1 Support Analyst to join their global team, providing front-line technical support and troubleshooting for IT issues in port terminals. The ideal candidate will have a basic understanding of IT systems and be committed to continuous improvement in a dynamic workplace. **

Job Summary

  • APM Terminals is a global leader in port and terminal operations, enabling global trade and driving sustainable growth through continuous improvement and a digital revolution.
  • The IT L1 Support Analyst will provide front-line IT technical support, troubleshoot and resolve basic IT issues, and ensure prompt resolution of technology-related inquiries.
  • The company fosters a dynamic learning and training culture, empowering employees to excel and advance their careers within a diverse, multinational workplace.

Matching Summary

Match Score: 75

** APM Terminals is seeking an IT L1 Support Analyst to join their global team, providing front-line technical support and troubleshooting for IT issues in port terminals. The ideal candidate will have a basic understanding of IT systems and be committed to continuous improvement in a dynamic workplace. **

Skills & Requirements

Must-have

  • front-line IT technical support
  • troubleshoot and resolve technical issues
  • install and update software applications
  • monitor core systems
  • adhere to IT security policies

Nice-to-have

  • dynamic learning and training culture
  • thrive in environments where people value learning
  • operational insights directly influence how we work
  • foster a dynamic learning and training culture

Key Requirements

  • Bachelor’s degree in Information Technology or similar
  • Basic understanding of computer hardware and software
  • Basic knowledge in Service Management
  • First line support to diverse technologies

Work Rights

Not specified

Tailored Resume

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