077_【東京】omne Business Product Lead/omne Businessプロダクト推進担当[cco(cdbo)]

FWD Life Insurance Group

Tokyo, Japan
Base: 520–980 (currency not specified); bonus/equi...
Product planning and requirement definition
Cross-department collaboration
Customer experience improvement
This role is responsible for evolving the FWD Omne app from a functional tool to a desired app by innovating customer experience and driving digital completion of insurance procedures

Job Summary

  • This role is responsible for evolving the FWD Omne app from a functional tool to a desired app by innovating customer experience and driving digital completion of insurance procedures.
  • The position offers the excitement of creating new programs from scratch and the opportunity to develop leadership skills through the product creation process.
  • FWD provides comprehensive benefits including flexible working hours, annual bonuses, continuous training, and a supportive work environment focused on customer-centric innovation.

Matching Summary

This role is responsible for evolving the FWD Omne app from a functional tool to a desired app by innovating customer experience and driving digital completion of insurance procedures.

Salary

Base: 520–980 (currency not specified); Bonus/Equity: Variable annual bonus; Benefits: Exempt/non-exempt allowance varies by grade

Skills & Requirements

Must-have

  • Product planning and requirement definition
  • Cross-department collaboration
  • Customer experience improvement
  • Digital service or app experience
  • KPI design and measurement
  • Agile/Scrum development process

Nice-to-have

  • Leadership development opportunities
  • Challenge-driven mindset
  • Team-oriented approach
  • UX and customer journey design knowledge
  • English communication skills
  • Life insurance industry experience

Key Requirements

  • Experience in system/app planning or improvement
  • Experience working with multiple departments
  • 3+ years life insurance industry experience preferred
  • English business communication ability
  • Knowledge of Agile/Scrum processes

Work Rights

Not specified

Tailored Resume

Cover Letter