Service Advisor

Hamilton Honda Inc

Los Angeles, CA, United States
Estimated annual earnings $64,500 to $161,800; com...
Initiating automotive services and repairs
Customer communication and liaison
Developing service estimates
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Keeping customer informed of service specials, completion times and service expenses.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Estimated annual earnings $64,500 to $161,800; Commission plus bonuses; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Customer communication and liaison
  • Developing service estimates
  • Preparing repair orders
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding
  • Prior automotive technician experience

Key Requirements

  • Previous Service Advisor experience preferred
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter