Service Support Engineer Im Fleet Monitoring (m/w/d)
Zeppelin GmbH
Hamburg, Germany
Not specified; performance-based bonus available; ...
Fully remote
Technical vocational training or meister qualification
Multi-year experience in service or plant operations
Willingness to work shifts and on-call duty
Zeppelin GmbH is seeking a Service Support Engineer for their Fleet Monitoring team, which provides remote support for global customer fleets in various sectors, including marine and energy. The ideal candidate will have a technical background, experience in service and operations, and strong communication skills in German and English
Job Summary
The role serves as the primary contact point for monitoring and supporting global customer fleets across marine, oil & gas, power, and rail sectors.
Responsibilities include 1st-level remote support, proactive data analysis of engine and plant conditions, and managing maintenance schedules via specialized software tools.
Candidates benefit from a secure workplace within a foundation-affiliated company offering 30 days of vacation, flexible working arrangements, and comprehensive health initiatives.
Matching Summary
Match Score: 85
Zeppelin GmbH is seeking a Service Support Engineer for their Fleet Monitoring team, which provides remote support for global customer fleets in various sectors, including marine and energy. The ideal candidate will have a technical background, experience in service and operations, and strong communication skills in German and English.
Salary
Not specified; Performance-based bonus available; Company pension supplement included
Skills & Requirements
Must-have
Technical vocational training or Meister qualification
Multi-year experience in service or plant operations
Willingness to work shifts and on-call duty
Fluent German (C1) and good English (B1)
Experience with remote monitoring systems
Nice-to-have
Background in commissioning or maintenance
Ticket system administration skills
Remote service software platform knowledge
Proactive condition analysis capabilities
Key Requirements
Successful technical vocational training or Master/Technician qualification
Several years of professional experience in service or plant operations