Customer Service Officer

Europcar Inc

Alice Springs, Australia
Competitive hourly rate + casual loading + generou...
Casual onsite
Sales motivated
Customer-oriented
Customer service skills
Europcar Inc is seeking a Sales & Customer Service Officer for their Alice Springs Airport team. The role involves providing excellent customer service and sales support in a fast-paced environment, with opportunities for performance-based incentives and career development

Job Summary

  • Europcar is seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join their Alice Springs Airport team on a casual basis.
  • Key responsibilities include greeting and assisting customers in renting vehicles, processing rental agreements, promoting and upselling additional products and services, and addressing customer inquiries.
  • To be considered, you should possess previous experience in sales, customer service or retail, excellent communication and interpersonal skills, and a valid Australian driver's license with a clean driving record.

Matching Summary

Match Score: 85

Europcar Inc is seeking a Sales & Customer Service Officer for their Alice Springs Airport team. The role involves providing excellent customer service and sales support in a fast-paced environment, with opportunities for performance-based incentives and career development.

Salary

competitive hourly rate + casual loading + generous, uncapped incentive scheme

Skills & Requirements

Must-have

  • sales motivated
  • customer-oriented
  • customer service skills
  • fast-paced environment
  • rental agreements
  • upsell additional products
  • customer inquiries and concerns
  • inspect vehicles
  • build strong customer relationships
  • detail and clean vehicles
  • refuel and transport vehicles

Nice-to-have

  • international brand
  • supportive team culture
  • positive proactive attitude

Key Requirements

  • Previous experience in sales, customer service or retail
  • Car rental experience is highly desirable
  • Excellent communication and interpersonal skills
  • Confident using computer systems and technology
  • Ability to work efficiently in a fast-paced, high-pressure environment
  • Flexibility to work on a rotating shift roster
  • Valid Australian driver's license with a clean driving record
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter