Customer Success Manager - Information Technology - Full Time

Aspen Valley Health

Aspen, CO, United States
Base: $92,000.00 - $147,000.00; bonus/equity: not ...
On-site
Managing complex relationships
Navigating competing priorities
Problem-solving and negotiation
Aspen Valley Health is seeking a full-time Customer Success Manager within its Information Technology department. The ideal candidate should have over five years of experience in healthcare or IT, strong communication skills, and a commitment to customer service

Job Summary

  • The Customer Success Manager (CSM) serves as the primary partner for assigned affiliates, focused on building strong, collaborative relationships and ensuring a positive, high-value experience across all services provided by Aspen Valley Health.
  • Aspen Valley Health has earned numerous accolades and awards, which are a tribute to the tradition of high-tech, high-touch care we provide for our patients.
  • Our comprehensive benefits package includes continuing education, professional development, and tuition assistance, healthcare as low as $46 per month, and up to 22 days PTO within your first year.

Matching Summary

Match Score: 85

Aspen Valley Health is seeking a full-time Customer Success Manager within its Information Technology department. The ideal candidate should have over five years of experience in healthcare or IT, strong communication skills, and a commitment to customer service.

Salary

Base: $92,000.00 - $147,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • managing complex relationships
  • navigating competing priorities
  • problem-solving and negotiation
  • high-quality customer service

Nice-to-have

  • healthcare operations experience
  • ITIL process familiarity
  • system optimization initiatives

Key Requirements

  • 5+ years in healthcare, IT, consulting, or client-facing roles
  • Commitment to partnership

Work Rights

Not specified

Tailored Resume

Cover Letter