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FPT ASIA PACIFIC PTE. LTD. is seeking an End-User Computing (EUC) Support Technician to serve as the primary contact for technical support within the organization. The role requires strong technical skills and excellent communication abilities to troubleshoot and resolve end-user issues effectively.
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Job Summary
The EUC Service Desk Engineer serves as the first point of contact for technical support within the organization.
Responsibilities include troubleshooting hardware, software, and network issues while managing user accounts and access permissions.
The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.
Matching Summary
Match Score: 75
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FPT ASIA PACIFIC PTE. LTD. is seeking an End-User Computing (EUC) Support Technician to serve as the primary contact for technical support within the organization. The role requires strong technical skills and excellent communication abilities to troubleshoot and resolve end-user issues effectively.
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Skills & Requirements
Must-have
2-3 years IT support experience
Windows OS and Microsoft 365 knowledge
Active Directory and Intune familiarity
Nice-to-have
VIP Support experience
Scripting knowledge
Azure cloud familiarity
Key Requirements
Diploma or higher in Infocomm Technology
Minimum 2-3 years of IT support experience
Experience with Remedy or ServiceNow ticketing systems