It Servicedesk Support - Östersund

Gigstep

Östersund, Sweden
On-site
It-related questions
Windows environments
Prioritize tickets
You are the users' first point of contact for IT-related questions and provide support via phone, chat, and email

Job Summary

  • You are the users' first point of contact for IT-related questions and provide support via phone, chat, and email.
  • The role combines technology, problem-solving, and service in a varied everyday life.
  • We offer supportive colleagues and good development opportunities.

Matching Summary

You are the users' first point of contact for IT-related questions and provide support via phone, chat, and email.

Skills & Requirements

Must-have

  • IT-related questions
  • Windows environments
  • prioritize tickets

Nice-to-have

  • teamwork and responsibility
  • professional demeanor

Key Requirements

  • Interest in IT and development
  • Communicative, service-oriented, and solution-focused
  • Experience with IT support/servicedesk
  • Knowledge in Windows 10/11, Active Directory, and networks

Work Rights

Not specified

Tailored Resume

Cover Letter