In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with
Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
We’re keen to support you with the next step in your career.
Matching Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Skills & Requirements
Must-have
Build personal connection with customers
Respond to transactional needs
Complete Financial Health Checks
Process loan and credit card applications
Adhere to Bank's processes and procedures
Capture customer feedback and drive improvement
Nice-to-have
Passion for service excellence
Comfortable working independently
Engage in community events
Proactively call customers
Key Requirements
Ability to ask the right questions and find solutions
Act with integrity
Place the customer at the centre
Ability to work in a busy, commercial and driven retail environment