Retail Customer Service Officer

Australia Post

Manjimup, Western Australia, Australia
Loaded casual rate $35.01 / hour increases to $37....
On-site
Customer sales and service transactions
High value transaction management
Identity services processing
Australia Post is seeking a Retail Customer Service Officer in Manjimup, WA, to enhance customer experiences by providing excellent service and support. This casual position includes extensive training and requires a friendly, enthusiastic candidate who can manage customer transactions and assist with various duties

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Manjimup, WA, to enhance customer experiences by providing excellent service and support. This casual position includes extensive training and requires a friendly, enthusiastic candidate who can manage customer transactions and assist with various duties.

Salary

Loaded casual rate $35.01 / hour increases to $37.42 / hour after 3 months; Superannuation: 12%; Benefits: Post Perks

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • High value transaction management
  • Identity services processing
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail
  • Standing for shift duration

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Teamwork and collaboration
  • Customer-centric approach
  • Building rewarding customer relationships

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Casual employment
  • Availability for scheduled and unscheduled shifts

Work Rights

Not specified

Tailored Resume

Cover Letter