Patient Access - Customer Service Representative

Cloudmed

Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Not specified (assumed onsite due to hospital environment).
High school diploma or ged required
1 year medical environment experience
Fast-paced multi-tasking ability
Cloudmed is seeking a Patient Access - Customer Service Representative to assist patients during the registration process in a hospital environment. Ideal candidates should possess strong customer service skills, the ability to multitask, and a compassionate approach to patient interactions

Job Summary

  • This role serves as the first step of a healthcare career at R1 RCM Inc, offering training for those without prior healthcare knowledge.
  • Employees will build trust with patients by collecting accurate information quickly while listening with compassion to address fears and concerns.
  • The position requires working in a fast-paced hospital environment where candidates must be prepared to see illness and injuries.

Matching Summary

Match Score: 85

Cloudmed is seeking a Patient Access - Customer Service Representative to assist patients during the registration process in a hospital environment. Ideal candidates should possess strong customer service skills, the ability to multitask, and a compassionate approach to patient interactions.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 1 year medical environment experience
  • Fast-paced multi-tasking ability
  • Quick typing and phone answering skills
  • Ability to work across multiple computer screens

Nice-to-have

  • Compassionate listening skills
  • Confidence in handling anxious patients
  • Willingness to learn healthcare technology
  • Adaptability to emergent clinical interruptions

Key Requirements

  • High School Diploma or GED
  • 1 year medical environment experience
  • Up to date on all vaccinations
  • Pass drug test and background check

Work Rights

Not specified

Tailored Resume

Cover Letter