Content Support Admin

Hp

Workfront and dam system support
Data and process accuracy
Troubleshooting and root cause analysis
The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages

Job Summary

  • The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages.
  • Responsibilities include managing project setup, validating downstream asset flow, correcting PCC configurations and working collaboratively across teams to improve efficiency, system reliability and user experience.
  • The role also incorporates root cause analysis process improvement, requirements gathering and cross-functional collaboration, ensuring alignment with organizational standards and continuous optimization.

Matching Summary

The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages.

Skills & Requirements

Must-have

  • Workfront and DAM system support
  • Data and process accuracy
  • Troubleshooting and root cause analysis
  • User guidance and training
  • Cross-functional team collaboration

Nice-to-have

  • Improve user experience
  • Enhance content delivery reliability
  • Strategic initiative support

Key Requirements

  • 4-7 years of work experience
  • Marketing or Data Analytics background
  • Four-year or Graduate Degree

Work Rights

Not specified

Tailored Resume

Cover Letter