Manager - Claims Operations

691

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
  • This hands-on leadership role involves coaching Group Managers and serving as the key contractual contact for client Youi.
  • The company offers a diverse collaborative culture with up to 16 weeks paid parental leave and comprehensive learning opportunities.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong track record driving performance
  • Confident stakeholder management skills
  • Ability to balance customer outcomes and risk

Nice-to-have

  • Hands-on leadership style
  • Resilient team builder
  • Commercially minded approach
  • High-performing culture creator
  • Continuous improvement mindset

Key Requirements

  • Proven experience in CTP claims environments
  • Personal injury claims background required
  • Senior level leadership capability

Work Rights

Not specified

Tailored Resume

Cover Letter