Manager Bank Fraud Solutions Delivery

Ally Financial Inc.

Charlotte, NC, US
On-site
Fraud technology initiative delivery
Disputes and claim management expertise
Cross-functional stakeholder collaboration
The Manager of Fraud Solutions Delivery is responsible for the end-to-end delivery of fraud technology initiatives across multiple platforms and products

Job Summary

  • The Manager of Fraud Solutions Delivery is responsible for the end-to-end delivery of fraud technology initiatives across multiple platforms and products.
  • This role operates at the intersection of Fraud Strategy, Technology, Product, Operations, Compliance, and Data Science to drive modernization.
  • With a specialized focus on disputes and claim management, the role enables improvements to claims intake and operational workflows.

Matching Summary

The Manager of Fraud Solutions Delivery is responsible for the end-to-end delivery of fraud technology initiatives across multiple platforms and products.

Skills & Requirements

Must-have

  • Fraud technology initiative delivery
  • Disputes and claim management expertise
  • Cross-functional stakeholder collaboration
  • Regulatory compliance alignment
  • Debit card growth enablement

Nice-to-have

  • Modernization of legacy fraud platforms
  • Operational workflow improvement skills
  • Customer experience enhancement focus
  • Data science integration knowledge

Key Requirements

  • US work authorization required (no sponsorship)
  • Experience in fraud strategy and technology
  • Background in dispute and claim management

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter