The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients
Job Summary
The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
Candidates must demonstrate the ability to guide internal and customer teams to resolutions while managing multiple complex projects with minimal oversight.
The position requires mentoring team members, leading system upgrades, and ensuring patient safety and regulatory compliance through sound judgment.
Matching Summary
The role involves providing expert EHR design, build, testing, and advanced troubleshooting services for Nordic clients.
Skills & Requirements
Must-have
3+ years EHR module experience
Epic certification required
Expert troubleshooting skills
Ticketing system proficiency
Change management processes
Nice-to-have
ITIL process knowledge
Project management experience
Mentoring and team leadership
Strong communication skills
On-call rotation availability
Key Requirements
Post-secondary education or equivalent experience
Certification in one or more EHR application modules
3+ years implementing, training, or supporting EHR modules
Prior experience with ticketing systems
Ability to work on-call rotations including nights and weekends