Retail Service Managers- Bristol Temple Meads

Arriva Group

Bristol, United Kingdom
Base: £26,888 rising to £34,061; bonus/equity: not...
Excellent people skills
Customer service driven
Strong work ethic
As a Retail Service Manager, you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers

Job Summary

  • As a Retail Service Manager, you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers.
  • Starting salary: £26,888, rising to £34,061 after successful training (based on a 38-hour week) with great career prospects.
  • Holiday allowance of 30 days, rising by one day a year up to a maximum 35 days, with a defined benefit pension and free travel on Arriva Rail services.

Matching Summary

As a Retail Service Manager, you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers.

Salary

Base: £26,888 rising to £34,061; Bonus/Equity: Not specified; Benefits: 30-35 days holiday, defined benefit pension, free travel on Arriva Rail services, 75% off other UK rail, discounted European rail

Skills & Requirements

Must-have

  • Excellent people skills
  • Customer service driven
  • Strong work ethic
  • Team player
  • Well-presented professional appearance

Nice-to-have

  • Authentic energetic individuals
  • Passionate about delivering exceptional customer service
  • Thrive in a fast-paced environment

Key Requirements

  • Live within 1 hour commute
  • Able to travel at unsocial hours
  • Attend a medical and DBS check

Work Rights

Not specified

Tailored Resume

Cover Letter