Appointment Business Center Scheduler Iii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, United States
$16.33ph; $33,966.40 yr; benefits: yes
Onsite
Customer service experience
Basic medical terminology
Intermediate computer proficiency
The University of Arkansas for Medical Sciences is seeking an Appointment Business Center Scheduler III to manage appointment scheduling and patient access in a call center environment. The role requires experience in customer service, preferably within healthcare, and offers competitive benefits

Job Summary

  • The Appointment Business Center Scheduler III answers telephones and coordinates appointments in a call center environment, playing a crucial role in supporting patient care activities and ensuring patient access to healthcare services.
  • UAMS offers a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity, with benefits including medical, dental, vision, holiday/vacation/sick leave, and educational discounts.
  • All application information is subject to public disclosure under the Arkansas Freedom of Information Act, and pre-employment screening includes criminal background, drug testing, and education verification.

Matching Summary

Match Score: 78

The University of Arkansas for Medical Sciences is seeking an Appointment Business Center Scheduler III to manage appointment scheduling and patient access in a call center environment. The role requires experience in customer service, preferably within healthcare, and offers competitive benefits.

Salary

$16.33/hr; $33,966.40 yr; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service experience
  • Basic medical terminology
  • Intermediate computer proficiency
  • Call center environment
  • Strict confidentiality

Nice-to-have

  • Effective service recovery skills
  • Positive and professional conflict resolution
  • Teamwork and diversity championing

Key Requirements

  • High School Diploma/GED
  • Three (3) years customer service experience
  • Experience in registration, billing, or scheduling
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter