The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams
Job Summary
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
This role ensures analysts and quality control staff operate efficiently, consistently, and in line with agreed service levels, quality benchmarks, and risk standards.
The position requires at least 2 years of experience leading or supervising teams in a delivery or operations environment within financial crime functions.
Matching Summary
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
Skills & Requirements
Must-have
KYC or Transaction Monitoring experience
5+ years financial crime operations
2+ years team leadership experience
High-volume regulated environment knowledge
Workforce management and capacity balancing
Nice-to-have
Strong analytical and problem-solving skills
Lean Six Sigma or Agile training
PMP certification
Continuous performance improvement mindset
Effective stakeholder communication
Key Requirements
Bachelor's degree in Accounting, Finance, Business, Economics, or related field