Care & Repair Advisor

CHANEL

Vancouver, Canada
Base: $65k-70kcad annually; bonus/equity: not spec...
Client consultation and needs assessment
Express repairs and minor technical repairs
Spare part order and inventory management
Ensure every client enjoys a seamless, luxurious after-sales experience by managing client consultations, assessing repair needs, and executing express repairs

Job Summary

  • Ensure every client enjoys a seamless, luxurious after-sales experience by managing client consultations, assessing repair needs, and executing express repairs.
  • Provide an elevated client experience by welcoming clients into the Care & Repair space, understanding their needs, and guiding them through tailored repair solutions.
  • CHANEL offers a competitive base salary of $65k-70kCAD annually, comprehensive health and wellness benefits, financial security plans, generous time off, and professional development opportunities.

Matching Summary

Ensure every client enjoys a seamless, luxurious after-sales experience by managing client consultations, assessing repair needs, and executing express repairs.

Salary

Base: $65k-70kCAD annually; Bonus/Equity: Not specified; Benefits: Health & Wellness, Financial Security, Time to Recharge, Parental Support, EAP, Professional Growth & Development

Skills & Requirements

Must-have

  • Client consultation and needs assessment
  • Express repairs and minor technical repairs
  • Spare part order and inventory management
  • Product knowledge of luxury goods
  • Client relationship management

Nice-to-have

  • Outgoing and approachable demeanor
  • Passion for craftsmanship
  • Empathy and active listening
  • Flexibility in adapting to priorities
  • Proactive attitude and team collaboration

Key Requirements

  • Full-time and permanent position
  • Spring 2026 start date

Work Rights

Not specified

Tailored Resume

Cover Letter