Regional Service Field Operation Manager

Kone Com Kw

**
Technical helpdesk and site support services
Installation and maintenance issue resolution
Team coordination and kpi management
** Kone Com Kw is seeking a Regional Service Field Operation Manager to provide technical support and training for installation and maintenance issues within their operations. The role emphasizes collaboration, employee engagement, and adherence to safety and quality standards, with a fully remote work arrangement. **

Job Summary

  • The role involves providing remote or on-site technical support for installation and maintenance issues while ensuring customer specification requirements are met.
  • Candidates will coordinate the field support team, set appropriate KPIs, and ensure quick response times for technical inquiries and training requests.
  • KONE fosters an innovative culture focused on employee engagement, sustainability, and ethical business practices where individual contributions are valued.

Matching Summary

Match Score: 75

** Kone Com Kw is seeking a Regional Service Field Operation Manager to provide technical support and training for installation and maintenance issues within their operations. The role emphasizes collaboration, employee engagement, and adherence to safety and quality standards, with a fully remote work arrangement. **

Skills & Requirements

Must-have

  • Technical helpdesk and site support services
  • Installation and maintenance issue resolution
  • Team coordination and KPI management
  • Safety procedure compliance and reporting
  • Training delivery for local staff

Nice-to-have

  • Product development matrix audit experience
  • Global field support role collaboration
  • Innovative and collaborative working culture
  • Sustainability integration in daily practice

Key Requirements

  • Experience leading technical field support teams
  • Knowledge of global safety processes and guidelines
  • Ability to develop maintenance methods and tools

Work Rights

Not specified

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