Assistant Relationship Manager

Capital One

Jericho, NY, United States
Base: $75,400 - $86,100; bonus/equity: not specifi...
Onsite
Dealer customer service escalations
High touch concierge service
Deep understanding of products
The ARM is responsible for enabling their ASM, DSM and RM partners to focus on building best in class relationships and bring solutions to match their needs through consultative selling

Job Summary

  • The ARM is responsible for enabling their ASM, DSM and RM partners to focus on building best in class relationships and bring solutions to match their needs through consultative selling.
  • Cultivate positive relationships with our dealer customers to become the dealers point of contact for all service and execution needs.
  • Strong multitasking, efficient typing, and attention to detail will also serve as valuable skills within this fast-paced position.

Matching Summary

The ARM is responsible for enabling their ASM, DSM and RM partners to focus on building best in class relationships and bring solutions to match their needs through consultative selling.

Salary

Base: $75,400 - $86,100; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Dealer customer service escalations
  • High touch concierge service
  • Deep understanding of products
  • Resolve outstanding dealer sales items
  • High level dealer communication
  • Leverage systems and internal teams

Nice-to-have

  • Energetic and fun individual
  • Effective communication skills
  • Strengths in quality assurance
  • Process management strengths
  • Problem solving is fun

Key Requirements

  • High School Diploma, GED or Equivalent certification
  • Associate’s Degree
  • 2+ years of Sales or Customer Service Experience

Work Rights

Not specified

Tailored Resume

Cover Letter