Service/sales Bdc Administrator

Chevrolet Buick GMC of Fairbanks

Fairbanks, AK, United States
Base: $25.00phly; bonus/equity: not specified; ben...
Not specified (assumed full-time onsite based on the context).
5+ years reception experience
High call volume management
Customer appointment scheduling
Chevrolet Buick GMC of Fairbanks is seeking a Service/Sales BDC Administrator with at least five years of experience in reception, office administration, and customer service. This full-time role focuses on managing customer communications, appointment scheduling, and enhancing customer satisfaction and retention

Job Summary

  • This role serves as the primary point of contact for customers via phone, email, and in-person interactions to support both Sales and Service departments.
  • The ideal candidate will manage high call volumes, schedule appointments, and drive customer retention through effective follow-up strategies.
  • The company offers competitive pay, comprehensive medical benefits, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Chevrolet Buick GMC of Fairbanks is seeking a Service/Sales BDC Administrator with at least five years of experience in reception, office administration, and customer service. This full-time role focuses on managing customer communications, appointment scheduling, and enhancing customer satisfaction and retention.

Salary

Base: $25.00/Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • 5+ years reception experience
  • High call volume management
  • Customer appointment scheduling
  • Microsoft Office proficiency
  • Professional phone etiquette

Nice-to-have

  • Detail-oriented mindset
  • Fast-paced environment adaptability
  • Strong follow-through skills
  • Excellent organizational abilities
  • Team collaboration focus

Key Requirements

  • Minimum 5 years experience in reception or office administration
  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter