As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage, operating a multi-line telephone system, and accepting payments.
AmeriVet offers tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, and comprehensive benefits.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Skills & Requirements
Must-have
Professional phone etiquette
Handle payments and cash drawer
Maintain client and pet records
Work weekends and holidays
Remain calm in emergencies
Nice-to-have
Personable and skilled
Empathetic and compassionate
Supportive and collaborative environment
People-focused approach
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
One year of customer service experience
Experience with Veterinary Electronic Medical Records