Love Encore Delivery Specialist

Suburban Subaru

Troy, MI, United States
$60,000–$80,000 py
On-site
Subaru product knowledge
Customer follow-up
Scheduling redeliveries
Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance customer experience for new Subaru owners in Troy, MI. The role involves educating clients about their vehicles, ensuring customer satisfaction through follow-ups, and maintaining strong relationships with the dealership and its services

Job Summary

  • The Subaru Star Delivery Specialist ensures new Subaru owners gain a thorough understanding of all Subaru features and technologies, coordinating follow-up and redeliveries to provide an extraordinary customer experience.
  • This role involves functioning as a subject matter expert, improving initial satisfaction by educating owners, and ensuring familiarity with the Retailer's Service & Parts Department.
  • The position offers a projected annual pay range of $60,000–$80,000 and includes benefits such as medical, dental, vision, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

Suburban Subaru is seeking a Love Encore Delivery Specialist to enhance customer experience for new Subaru owners in Troy, MI. The role involves educating clients about their vehicles, ensuring customer satisfaction through follow-ups, and maintaining strong relationships with the dealership and its services.

Salary

$60,000–$80,000

Skills & Requirements

Must-have

  • Subaru product knowledge
  • Customer follow-up
  • Scheduling redeliveries
  • Service & Parts department familiarity
  • Program incentive administration

Nice-to-have

  • Extraordinary customer experience
  • HEART Pillars and Subaru Love Promise
  • Brand promotion and content creation

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Subaru Foundations Certification

Work Rights

Not specified

Tailored Resume

Cover Letter