Customer Service Specialist

Medivet

Kraków, Poland
**
Phone and email customer service
Upselling and cross-selling
Building positive client relationships
** Medivet is seeking a Customer Service Specialist in Kraków, Poland, to support veterinary practices through effective communication and relationship-building. The ideal candidate should have experience in customer service, particularly over the phone, along with sales skills and a passion for the veterinary field. **

Job Summary

  • The company is seeking a Customer Service Specialist to handle phone and email support for veterinary practices, focusing on building relationships and achieving sales targets.
  • Key responsibilities include managing orders in coordination with logistics and sales teams, and utilizing the order platform and chat for customer interactions.
  • The role offers a full-time employment contract, hybrid work options after the probation period, and various benefits like prepaid cards, an extra day off for birthdays, and language learning opportunities.

Matching Summary

Match Score: 75

** Medivet is seeking a Customer Service Specialist in Kraków, Poland, to support veterinary practices through effective communication and relationship-building. The ideal candidate should have experience in customer service, particularly over the phone, along with sales skills and a passion for the veterinary field. **

Skills & Requirements

Must-have

  • phone and email customer service
  • upselling and cross-selling
  • building positive client relationships
  • order organization with logistics
  • order platform and chat support

Nice-to-have

  • passion for sales
  • building relationships
  • positive influence on people
  • dynamic work environment

Key Requirements

  • minimum secondary education
  • experience in phone customer service
  • sales skills
  • ability to work in 2 shifts
  • willingness to work every second Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter