Client Services Analyst

Simms Fishing Products

Olathe, Kansas, US
Hourly rate: $27.40 - $31.30; bonus/equity: not sp...
Fully remote
4 years well-rounded it experience
Bachelor's degree in computer science or equivalent
On-site work availability required
The Client Services Analyst serves as the primary point of contact for all on-site IT issues and supports local technology needs for end users

Job Summary

  • The Client Services Analyst serves as the primary point of contact for all on-site IT issues and supports local technology needs for end users.
  • This role requires overseeing IT projects, contributing to brand vision, and maintaining troubleshooting capabilities for desktop hardware and server environments.
  • Candidates will receive a competitive salary ranging from $27.40 to $31.30 per hour along with comprehensive benefits including medical, dental, vision, and 401K.

Matching Summary

The Client Services Analyst serves as the primary point of contact for all on-site IT issues and supports local technology needs for end users.

Salary

Hourly Rate: $27.40 - $31.30; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 4 years well-rounded IT experience
  • Bachelor's Degree in Computer Science or equivalent
  • On-site work availability required
  • Troubleshoot audio/video systems
  • Experience with ERP systems and networking

Nice-to-have

  • Self-motivated with ability to work independently
  • Experience with NetSuite and Exchange administration
  • Strong team orientation across departments
  • Experience with warehouse IT equipment
  • Proven track record of providing SLAs

Key Requirements

  • 4 years of IT client service experience
  • Bachelor's Degree in Computer Science, MIS, or IT
  • Available for 40-hour on-site work week
  • Proficiency with Windows and Mac operating systems

Work Rights

Not specified

Tailored Resume

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