Customer Service Representative

PLS

Bronx, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Providing outstanding customer service
Educating customers on products
Maintaining company quality standards
PLS is seeking a Customer Service Representative for their Bronx, NY location. The role focuses on delivering exceptional customer service, educating customers about products and services, and handling transactions in compliance with regulations

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative for their Bronx, NY location. The role focuses on delivering exceptional customer service, educating customers about products and services, and handling transactions in compliance with regulations.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • providing outstanding customer service
  • educating customers on products
  • maintaining company quality standards
  • completing transactions accurately
  • using point-of-sale system
  • resolving customer complaints

Nice-to-have

  • English/Spanish bilingual is a plus
  • professional appearance and demeanor
  • integrity and trust
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Exceptional attention to detail
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter