Patient Experience Coordinator

hshscareers.jobs

Green Bay, WI, US
$22.05 - $33.08; not specified; comprehensive + af...
Patient advocacy experience
Improve patient satisfaction
Liaison between patient and personnel
Provides coaching and support to ensure effective and successful patient experiences and improve patient satisfaction

Job Summary

  • Provides coaching and support to ensure effective and successful patient experiences and improve patient satisfaction.
  • Works closely with the CNO and CAO to plan, implement and facilitate the work activities related to an excellent patient experience.
  • HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health.

Matching Summary

Provides coaching and support to ensure effective and successful patient experiences and improve patient satisfaction.

Salary

$22.05 - $33.08; Not specified; Comprehensive and affordable health coverage, PTO, retirement benefits, education assistance, adoption assistance, wellness program, life insurance, disability coverage, FSA, EAP, ID theft coverage, rewards and recognition, discount program

Skills & Requirements

Must-have

  • Patient advocacy experience
  • Improve patient satisfaction
  • Liaison between patient and personnel
  • Patient experience initiatives education
  • Acute care patient advocate experience

Nice-to-have

  • Coaching and support
  • Just-in-time communication
  • Planning and implementation support

Key Requirements

  • High School Diploma or GED plus 5 years patient advocate experience
  • Associates degree plus 3 years patient advocate experience preferred
  • Three years of patient advocate experience required

Work Rights

Not specified

Tailored Resume

Cover Letter