Complex Motor Claims Team Manager

AIG

Manchester, United Kingdom
Complex motor claims handling
Third party property damage
Bodily injury claims
Lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values

Job Summary

  • Lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.
  • Manage a team of Claims Adjusters who predominantly handle Third Party Property Damage Motor Claims but may also encompass some credit hire and bodily injury claims.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG’s core values.

Skills & Requirements

Must-have

  • Complex Motor Claims Handling
  • Third Party Property Damage
  • Bodily Injury Claims
  • Stakeholder Management
  • Operational Controls
  • Claims Governance

Nice-to-have

  • Strategic mindset
  • Continuous improvement culture
  • Talent development
  • Customer service delivery
  • In-person collaboration

Key Requirements

  • Sound technical knowledge of Casualty Motor claims
  • Experience handling claims up to $500,000 USD
  • Excellent knowledge of Pre-Action Protocols
  • Legislative/statutory framework knowledge
  • Experience leading and motivating teams

Work Rights

Not specified

Tailored Resume

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