Representative, Customer Service 1

Liberty Utilities Co

Litchfield Park, AZ, US
On-site
High-volume inbound calls
Resolving customer inquiries
Processing payments
As a Customer Service Representative, you’ll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests

Job Summary

  • As a Customer Service Representative, you’ll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests.
  • Our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships.
  • We offer a collaborative environment with a genuine flexible working policy, 401k Plan with matching, and a Leadership Development Program.

Matching Summary

As a Customer Service Representative, you’ll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests.

Skills & Requirements

Must-have

  • High-volume inbound calls
  • Resolving customer inquiries
  • Processing payments
  • Addressing service requests
  • Cash drawer management

Nice-to-have

  • Customer focus
  • Commitment to sustainability
  • Strong community partnerships
  • Positive customer experiences
  • Teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • 3+ years of experience
  • Bilingual in English/Spanish required
  • Valid state driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter